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Struggling with student loans? Virginia has a new way to help

Source Date: 
Monday, January 28, 2019

WASHINGTON — Virginians struggling with student loan debt have a new place to turn for help.

Scott Kemp is the state’s first student loan advocate.

He works within the Office of the Qualified Education Loan Ombudsman, which was established by The State Council of Higher Education for Virginia (SCHEV) at the direction of a law passed last year in the General Assembly.

Kemp’s primary focus is to assist borrowers.

“Whether they are looking for information about repayment, all the way until they are in default on their loan and in distress and need help with understanding what their options are with getting out of default. We want to get them headed in a positive direction,” he said.

Kemp was hired last October, and an online student complaint form has been available since Dec. 1.

“I have about 28 cases, four of which I’ve been able to close, so I have about 24 open cases

"Nothing in life is to be feared. It is only to be understood."
– Marie Curie
"Bankruptcy laws allow companies to smoothly reorganize, but not college graduates burdened by student loans."
– Robert Reich
"If we don't change direction soon, we'll end up where we're going."
– Irwin "Professor" Corey
“What I would like to do... once I take care of all my kids' student loans, is buy a red 1965 Mustang and fully restore it.”
– Mike Quigley
“This would be a much better world if more married couples were as deeply in love as they are in debt.”
– Earl Wilson
The road to success is always under construction
– Lily Tomlin
"There is scarcely anything that drags a person down like debt."
– P. T. Barnum